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Responsibilities:
- Communicate with customers to troubleshoot issues.
- Apply problem-solving skills to address customer inquiries.
- Empower customers to build their online success.
- Polish technical expertise daily.
- Deliver impactful work on a global scale.
Requirements:
- C1 or native English proficiency.
- Minimum 1-year experience in IT or customer support.
- Knowledge in web hosting and troubleshooting.
- Ability to multitask and handle multiple inquiries.
- High emotional intelligence and empathy.
- Strong problem-solving and critical thinking skills.
- Hunger for growth and a can-do attitude.
- Typing speed of ≥ 50 WPM.
- Availability for 40 hours per week.
Benefits:
- Competitive monthly compensation starting at 600 USD.
- Permanent remote working opportunity.
- 20 paid vacation days.
- Bonuses for upselling and performance.
- Regular remote team-building events.
- Tools for personal development (Udemy, Scribd, etc.).
