Technical Account Manager( Remote, India) Full Time NEW

Responsibilities:

• Serve as the primary contact for client accounts.
• Build and maintain strong client relationships.
• Handle onboarding of multiple clients simultaneously.
• Understand technical requirements and business goals.
• Ensure solutions meet client needs.
• Collaborate with sales, product, and support teams.
• Address client needs and resolve technical issues.
• Communicate technical information effectively.
• Identify upselling and cross-selling opportunities.
• Track and report on key account metrics.
• Use metrics to drive solution improvements.

Requirements:

• Bachelor’s degree in Computer Science or related field.
• 2-3+ years in a hands-on technical role.
• 2-3+ years of successful customer implementations.
• Strong technical background in SaaS platforms.
• Knowledge of APIs and cloud services.
• Excellent project management skills.
• Ability to manage multiple projects simultaneously.
• Strong problem-solving skills.
• Strong English communication skills.
• Comfortable working EST hours.

Benefits:

• Remote work flexibility.
• Opportunity to work with cutting-edge AI technology.
• Dynamic and collaborative work environment.
• Potential for career growth and development.