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Responsibilities
- Provide superior service by listening, analyzing, and resolving issues
- Serve customers through chat and phone
- Proactively recommend solutions to prevent future issues
- Engage in training and adapt to learning new aspects of the business
- Communicate benefits of maintaining coverage
Requirements
- Must reside in Canada
- Exceptional customer service drive
- Excellent communication and listening skills
- Strong attention to detail and problem-solving
- Ability to adapt to a fast-paced environment
- Minimum high school diploma/certification
- Ability to work remotely
Benefits
- Pay range: $34,400 – $51,600
- Salary growth within the position
- Flexible schedule including weekends
- Remote work opportunity
