Responsibilities Outbound phone and email communications to existing customers and channel partners Recommend business solutions based on customer needs and...
Apply For This JobResponsibilities Facilitate intake calls, providing customer service and support to callers Achieve satisfactory call quality, both behavioral and technical Provide...
Apply For This JobDuties Manage complaint handling activities Ensure teams meet quality standards Maintain Supplier Quality Management System Lead reportability determinations Oversee product...
Apply For This JobResponsibilities Communicate daily via phone, email, and chat with customers and coworkers Actively manage the customer support conversation queue Effectively...
Apply For This JobResponsibilities Conduct reviews of customer support cases, recorded phone calls, and chat interactions Evaluate quality of customer interactions and adherence...
Apply For This JobResponsibilities Monitor agent performance for quality, productivity, attendance Provide coaching based on QA feedback, metrics, and surveys Handle escalations of...
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