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Summary:
Einride is a pioneering company transforming road freight by utilizing autonomous electric vehicles. As a Remote Operator, you will be part of the team that operates and maintains these vehicles, ensuring safe operations and providing feedback for product improvement. The position is based in Austin, Texas, and contributes to the company’s innovative, sustainable freight solutions.
Responsibilities:
- Safely operate Einride’s autonomous electric truck for customer and R&D operations.
- Remain alert and attentive while monitoring Einride’s autonomous electric truck during autonomy.
- Perform checks to ensure Einride’s autonomous electric truck is safe to operate.
- Log feedback regarding platform performance to deliver to engineers.
- Troubleshoot and escalate system issues and operational blockers.
- Provide input and work together with tech and product teams designing and improving the Einride remote interface and operating procedures.
- Maintain knowledge of Einride’s autonomous system.
- Utilize project/issue tracking tools (Jira, Fleetio, or similar).
Requirements:
- Minimum 5 years of experience driving commercial trucks.
- Current, non-expired CDL license (class A).
- Clean driving record with 0 violation points.
- Meets driver requirements, including driving record and criminal history under applicable regulations and laws in the state(s) in which the Remote Operator will be working.
- At least 21 years of age.
- Experience with technical troubleshooting or willingness to learn quickly.
- Safety-focused mindset. You are not afraid to raise immediate safety concerns and suggest paths to resolution.
- Reliable and consistent. You ensure your work is thorough and always holds a high standard. Your process is methodical through the use of documentation and tracking tools.
- Clear communication. You are confident in communicating feedback to team members and sharing your knowledge to improve the product and operation.
- Creative thinking. You think outside the box to create or bring solutions to problems when the solution is not always clear.
- Flexibility. Able to work Monday-Thursday 6:30am-5:00pm. Subject to change based on the customer’s needs.
- Ability to travel as needed, up to 25%.
- Right to work in the US.
