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Summary:
Maximus is hiring a Senior Clinical Administrative Coordinator to support the Indiana Level of Care Assessment and Referral (IN LCAR) program. The role involves administrative help desk duties, including answering calls, scheduling appointments, and reviewing documentation. Maximus offers competitive benefits and a supportive work environment.
Responsibilities:
- Provide high-level customer support to internal and external customers.
- Assign and coordinate referrals for contract work to appropriate parties.
- Perform computer data entry.
- Ensure compliance with Person First standards, HIPAA guidelines, and company confidentiality policies.
- Complete assignments within established compliance standards and timelines.
- Monitor multiple work queues daily to ensure cases move quickly through each process stage.
- Identify and resolve data errors.
- Mentor and guide other Administrative Coordinators.
- Perform other related duties as assigned.
Requirements:
- Excellent written and verbal communication skills.
- Excellent interpersonal and customer service skills.
- Proficient in Microsoft Office Suite.
- Excellent organizational skills and attention to detail.
- Ability to work in a fast-paced environment.
- Ability to work independently.
- High School Degree or equivalent and minimum 4 years of relevant experience, or Associate Degree with minimum 2 years of relevant experience.
- Clinical office experience preferred.
- Reliable high-speed internet service (minimum 20 Mbps download speeds/50 Mbps for shared internet connectivity, minimum 5 Mbps upload speeds).
- Private and secure workspace.
Benefits:
- 401(k) matching.
- Dental insurance.
- Disability insurance.
- Employee assistance program.
- Health insurance.
- Health savings account.
- Life insurance.
- Work/Life Balance Support.
- Competitive Compensation with performance-based bonuses.
- Comprehensive Insurance Coverage (Medical, Dental, Vision, Prescription, partially funded HSA).
- Future Planning with 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package (PTO, Holidays, extended sick leave, Short and Long Term Disability coverage).
- Holistic Wellness Support through Employee Assistance Program (EAP).
- Recognition Platform.
- Tuition Reimbursement.
- Employee Perks and Discounts.
- Maximus Wellness Program and Resources.
- Professional Development Opportunities.
- Licensures and Certifications covered by Maximus.
