Financial Clearance Rep – Full Time Full Time

Summary

The Financial Clearance Representative at Trinity Health Michigan verifies patient financial details remotely. Trinity Health, a major Catholic healthcare system, emphasizes diversity and equity, serving communities with integrity and care.

Responsibilities

• Obtains and/or verifies demographic, clinical, financial and insurance information in the process of pre-registering and financially clearing patients for service delivery, including the entry of patient, guarantor information in the patient accounting system.
• Conducts online insurance eligibility/benefit verification, pre-certification/authorization, referral clearance and financial education on designated cases.
• Notifies patient/guarantor of patient liabilities, collects such liabilities and/or refers appropriate cases to financial counseling for follow-up and consultation.

Requirements

• High school diploma or an equivalent.
• Data entry skills (50-60 keystrokes per minute).
• Past work experience of at least one (1) year within a physician office, hospital or clinic environment, performing pre-registration and/or financial clearance activities or an insurance company, performing payer activities are highly desired.
• Working knowledge of medical terminology desirable.
• Basic computer skills are required.
• Certified Healthcare Access Associate (CHAA) credentials by the National Association of Healthcare Access Management (NAHAM) is also preferred.
• Excellent communication (verbal and writing) and organizational abilities.
• Interpersonal skills are necessary in dealing with peers, internal and external customers.
• Accuracy, attentiveness to detail and time management skills are required.
• To successfully accomplish the essential job functions of this position, the incumbent will be required to work independently, read, write and operate keyboard and telephone effectively.
• Must be comfortable operating in a collaborative, shared leadership environment.
• Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health.